Solta Medical Privacy Policy

1. Introduction

Solta Medical Inc. ("Solta Medical," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our contact forms.

2. Information We Collect

2.1 Information You Provide Directly

When you complete an inquiry form, request a clinical evaluation, or contact us through this website, we may collect:

• Name (first and last)
• Email address
• Phone number
• Clinic or practice name
• Medical specialty
• Product interest or inquiry details
• Any additional information you choose to provide in message fields

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• Device identifiers

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our products and services
• To arrange clinical evaluations, demonstrations, or consultations
• To send product updates, clinical education content, and service notifications (with your consent)
• To improve our website and user experience
• To analyze website usage patterns and optimize content
• To comply with applicable legal and regulatory obligations

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery, customer relationship management, analytics). These providers are contractually obligated to protect your information.
• Authorized Distributors: If your inquiry relates to a geographic region served by an authorized Solta Medical distributor, we may share your contact information with that distributor to facilitate your request.
• Legal Requirements: We may disclose information when required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Inquiry data is typically retained for up to three years from the date of submission.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise your CCPA rights, please contact us using the information below.

9. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our Site.

10. Children's Privacy

This Site is intended for healthcare professionals and business entities and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

If you are accessing this Site from outside the United States, please be aware that your information may be transferred to and processed in the United States. By using this Site, you consent to such transfer and processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the Policy was last revised. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Solta Medical Inc.
Attn: Privacy Officer
25881 Industrial Blvd
Hayward, CA 94545
Email: [email protected]
Phone: +1 (510) 782-5700